Telco

Solutions
Telco

More effective churn prediction using AI and cross-silo data. Reduce customer churn with better churn prediction and see benefits being delivered in 3 months.

Health at a glance

See health scores for your entire customer base. Customer ‘at risk’ alerts are automatically triggered for either low touch email or to a service call from the ‘saves’ to reach out to the customer before they leave.

Break down your silos

Collect customer level data from across the business on; network outages, billing errors, usage data and behavioural data into a consolidated customer health score.

Service efficiency

Health scores and alerts show you who needs attention and who doesn’t so you can prioritise service resources and do more with less.

Real-time insights to action

Data is collected and measured in real-time, so alerts are triggered the instant a change is detected and Treatment Plans are triggering to reach out before the customer leaves. Change your business from a system specific focus to a customer specific focus.

See how SmartMeasures can help improve customer retention for Telcos.

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